Frequently Asked Questions
PAYMENT
WHAT PAYMENT METHODS DO YOU ACCEPT?
You can use all the main Credit Cards & PayPal in our store.
HOW SECURE IS MY PERSONAL INFORMATION?
mimishopio adheres to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the internet for processing payments safely.
ORDER TRACKING
MY TRACKING NUMBER IS NOT WORKING
90% of our orders has a tracking number available. However, it’s possible that your order doesn’t have a tracking number. Please contact us atsupport@mimishopio.com in case you need to know more about your shipment which doesn’t have a tracking code and we’ll do our best to get you some information about it!
You will receive your tracking number by email within few days from your order. You can then track your order using the code at ourTrack Order page.
Please make sure you’ve inserted your code right, best way to do this is by using copy & paste.
HOW DO I KNOW IF MY ORDER HAVE BEEN SHIPPED OUT?
When your items have been dispatched, we will send a notification email to your registered email address and to the phone number you used at checkout. The tracking number is normally available within the next few days of dispatch.
You can also check our online order tracking page.
THE TRACKING SITE SAYS DELIVERED BUT I HAVEN'T RECEIVED MY PACKAGE YET
Sometimes postal tracking services mark an order as delivered when it has reached your local post office, even though you have not yet received your package. In this case, please wait a few more days for your postal service to deliver the package to your home or contact your local post office as they may hold the item for you.
SHIPPING & DELIVERY
DO YOU SHIP INTERNATIONALLY?
mimishopio ships worldwide every day. Shipping is available for most all around the world.
HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP OUT?
All items are subject to a handling period before they are dispatched.
99% of orders leave the warehouse within 1-3 days of payment.
We will notify you by email when your items have been shipped.
